Legacy's Beginning
Courtney’s work has always centered on how law firms actually function, not just legally, but operationally. With over a decade of experience inside law firms, she saw a consistent pattern: strong legal work undermined by unclear systems, reactive workflows, and operational strain no one was tasked to fix.
Legacy Contracts LLC was built to solve that problem.
Legacy partners with law firms to design and implement the operational structure that supports intake, communication, workflows, and client experience. The focus isn’t just on task execution but on building systems that reduce friction, protect capacity, and allow attorneys to practice law without competing against their own operations.
Grounded in a deep understanding of the pressures attorneys face, Legacy helps firms move from reactive management to intentional structure, without the cost or rigidity of full-time staffing.
The mission is simple: strengthen the operational backbone of your firm so you can lead with clarity, consistency, and confidence.
Our Mission
At Legacy Contracts LLC, our mission is to strengthen the operational backbone of law firms so attorneys can lead with clarity, consistency, and confidence. We partner with firms to design and implement systems that reduce friction, protect capacity, and replace reactive workflows with intentional structure, allowing your practice to grow without pressure competing with purpose.
What This Kind of Support Is Built For
Legacy Contracts is a strong fit for firms that are doing good work but feeling the strain of how the work is being held.
You may benefit from our services if:
- Your firm has grown, shifted, or changed, and your operations haven’t kept pace
- Day-to-day progress relies on specific people rather than documented systems
- Intake, communication, or billing work most of the time, but not consistently
- You’re solving the same operational problems repeatedly instead of permanently
- You want clarity, structure, and follow-through, not another tool or quick fix
We work best with attorneys who:
- Are open to examining how their firm actually operates today
- Value sustainable systems over short-term patches
- Want an operational partner who can assess, design, and implement, without disrupting good lawyering
You may not be a good fit if you’re only looking for:
- Task-based administrative support without system changes
- A one-time fix with no intention of implementation
- Someone to “just handle things” without collaboration or visibility
If you’re unsure, our Operational Diagnostic is designed to bring clarity, whether you continue with us or not. It helps name what’s working, what’s strained, and what needs structure next.
Our Team
With over a decade of experience supporting law firms nationwide, we bring steady operational leadership to both our clients and the legal community, guided by care, accountability, and long-term thinking.
Courtney Redman
Courtney is the founder and owner of Legacy contracts. In her free time, she enjoys traveling, binge-watching Netflix, and tending to her garden. One of Courtney's 2025 resolutions is to learn to live in the gray.